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Insurance News

Potential AI Errors: A Looming Challenge for Insurers Potential AI Errors: A Looming Challenge for Insurers
24 Apr 2025: Paige Estritori

Industry experts are signaling a potential risk for underwriters due to claims arising from inaccuracies produced by artificial intelligence (AI), likening it to the 'silent cyber' phenomenon of the past. Clyde & Co partner, Darryl Smith, highlights the issue, emphasizing how AI inaccuracies could impact various insurance policies, sometimes without immediate detection. - read more
AFCA Supports RAA Insurance in Vehicle Location Dispute AFCA Supports RAA Insurance in Vehicle Location Dispute
24 Apr 2025: Paige Estritori

An insurance dispute over the location of a vehicle culminated in the Australian Financial Complaints Authority (AFCA) backing RAA Insurance in their decision to deny a claim. The issue surrounded the policyholder's claim that her son’s car was stored in South Australia, while the vehicle was allegedly used and registered in Victoria. - read more
AFCA Sides with Homeowners in Landmark Insurance Dispute Over Property Cracks AFCA Sides with Homeowners in Landmark Insurance Dispute Over Property Cracks
22 Apr 2025: Paige Estritori

Homeowners recently secured a favourable ruling against their insurer after a water leak led to significant structural damage. After large cracks emerged on their property, Youi initially denied the insurance claim, attributing the damage to pre-existing issues like earth movement and tree root intrusion, both of which are exclusions in their policy. - read more
Climate Change Threatens Australian Suburbs with Unaffordable Insurance Climate Change Threatens Australian Suburbs with Unaffordable Insurance
17 Apr 2025: Paige Estritori

More than 4% of Australian properties are currently facing heightened risks from natural hazards exacerbated by climate change, rendering insurance coverage often unaffordable or unavailable, according to recent findings by Climate Valuation. An analysis of over 15 million properties across 15,000 suburbs also highlights that an additional 10% are at moderate risk from disasters such as floods, bushfires, tropical cyclones, coastal inundation, and extreme winds. - read more
Insurer Rejects Claim Over Diesel Fluid Mix-Up Insurer Rejects Claim Over Diesel Fluid Mix-Up
16 Apr 2025: Paige Estritori

A contentious insurance claim has ended unfavourably for a motor policyholder after her husband mistakenly poured diesel exhaust fluid into her car's fuel tank. Although the policyholder initially received assurances from a Suncorp representative that the use of AdBlue fluid wouldn't be considered improper fuelling – supposedly an excluded scenario under her policy – the claim was later denied. This decision has sparked debate around policy definitions and customer service communication. - read more
ASIC Takes Hollard Insurance to Court Over Significant Claim Handling Issues ASIC Takes Hollard Insurance to Court Over Significant Claim Handling Issues
14 Apr 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has initiated legal proceedings in the Federal Court against Hollard Insurance, alleging a breach of the duty of utmost good faith. This action is in response to what ASIC describes as Hollard's 'egregious' handling of a home and contents insurance claim filed by a couple from regional Victoria. - read more
Truck Insurance Articles

Why Australian Car Buyers Should Consider Pre-Approved Car Loans Why Australian Car Buyers Should Consider Pre-Approved Car Loans
Pre-approved car loans are financing arrangements where a lender evaluates your financial situation and determines an approved loan amount before you start shopping for a vehicle. This process provides buyers a clear understanding of their budget, which helps in making more informed decisions. - read more
Temporary Resident? Learn How You Can Qualify for an Australian Car Loan Temporary Resident? Learn How You Can Qualify for an Australian Car Loan
Welcome to your comprehensive guide on navigating the Australian car loan landscape as a temporary resident. Whether you're here for work, study, or leisure, having your own vehicle can vastly improve your time in Australia. However, securing a loan for a car might seem like a formidable task given your temporary status. That's where this article steps in—to enlighten and empower you in this financial journey. - read more
Avoid Rejection: Common Pitfalls to Sidestep in Meeting Car Loan Criteria Avoid Rejection: Common Pitfalls to Sidestep in Meeting Car Loan Criteria
Entering the realm of self-employment brings with it not only the freedom to be your own boss but also unique challenges, especially when it comes to securing financing for significant purchases like a car. For the self-employed, the path to obtaining a car loan can be fraught with additional hurdles, stemming from the variable nature of their income and the scrutiny lenders apply to their financial profiles. - read more
Loans for Cars: Getting an Even Better Deal Loans for Cars: Getting an Even Better Deal
If you're in the market for a new car, you're probably wondering what you need to do to get the best car loan. It's no secret that the car dealership will try to sell you a loan, but you don't have to take their offer! In fact, you can get a much better loan if you know what you're doing. - read more
Common Car Loan Pitfalls and How to Steer Clear of Them Common Car Loan Pitfalls and How to Steer Clear of Them
Buying a car is a significant financial decision, and for many Australians, this means taking out a car loan. - read more
Leveraging Trade-In Values and Loans for an Australian Car Upgrade Leveraging Trade-In Values and Loans for an Australian Car Upgrade
For many Australians, a car is more than just a means of transportation; it's a symbol of freedom, a tool for exploration, and often, a reflection of personal style. With the auto market continually evolving, staying abreast of current trends is key for car buyers looking to upgrade. New models with advanced technology, improved fuel efficiency, and enhanced safety features enter the market each year, making the prospect of upgrading increasingly appealing. - read more
Insurance Renewal Approaching? Tips to Ensure You're Still Getting the Best Rate! Insurance Renewal Approaching? Tips to Ensure You're Still Getting the Best Rate!
Is it that time of the year again when your car insurance is up for renewal? Often, it comes as a reminder in the mail or a notification from your insurer. But instead of instinctively renewing your existing policy, let's pause and explore the underrated benefits of a periodic insurance review. Taking the time to scrutinize your policy could unveil potential savings and align coverage with your current needs. - read more
The Credit-Savvy Car Buyer’s Guide to Obtaining Affordable Insurance The Credit-Savvy Car Buyer’s Guide to Obtaining Affordable Insurance
Embarking on the journey of car ownership comes with its share of responsibilities, one of which is securing affordable insurance. Understanding the intricacies of insurance rates is central to managing this recurring expense effectively. Insurers take into account numerous factors when determining your premium, including but not limited to driving history, vehicle type, and geographic location. - read more
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Knowledgebase
Replacement Cost:
The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.